BCreative Studios

Privacy Policy

BCreative Studios, LLC (defined here as 'We', 'Us' or 'Our'), recognizes the importance of your privacy and understand the concerns surrounding security of personal information.

This Privacy Policy sets out how We collect, use and disclose “personal information” and other “non-personal information” We have gathered about you about you in relation to Our game “Balloonza”, (“Game” which term includes the associated website).

This policy will let you know:

  • What information (often referred to as 'data') is collected from you;
  • How your information is used;
  • With whom your information may be shared;
  • How you can access, update, or delete your information.

We will comply with all relevant and applicable legislative requirements, and, in the event of any inconsistency, the legislative requirements will override the provisions of this document.

Age Limits

Our games and Our website are not aimed at children under 13 years of age. Nevertheless, We acknowledge that our Game may unintentionally appeal to children.

We do not collect any personally identifiable information within the age gated part of Our Game for children, nor do We intentionally direct interest-based advertising to anyone under the age of 13 years.

If you believe that We have inadvertently collected information from a person under the age of 13, please contact Us at the email address below and the information will be permanently deleted. We do not permit behaviourally targeted advertising to children under the age of 13 years.

What data do we collect?

We currently collect data in one way.

  1. Data collected automatically.

The basis for collecting data is “legitimate interest” under GDPR (Global Data Protection Regulation) and “to support internal operations of the game” under COPPA (Children's Online Privacy Protection Act). Any data collected is done solely for internal uses that are reasonably and directly related to your relationship with US, in accordance with the California Consumer Privacy Act (CCPA).

1. Data collected automatically

Certain data is collected automatically. This includes:

  • Data about your game progress;
  • Data about your device, such as device name and operating system;
  • Data about your use of the Service, such as gameplay data; and
  • Your IP addresses, and mobile device identifiers (such as your device ID, advertising ID, MAC address, IMEI). Please note, there are ways to prevent this, which are outlined at 'Third Party Service Providers' below.

How do we use the data we collect?

Data collected can be personal to you or non-personal, and sometimes data that doesn't appear to be personal can become personal if certain other facts are learned. No matter how We come to collect your data, We will always treat it in accordance with this document, and any applicable legislation.

What is Personal Information?

'Personal Information' is information that identifies you as an individual. This is only collected by Us if you submit it to Us directly. We note that this does not mean that the Game itself does not collect data, rather We do not collect personal information from you.

Player Feedback

If you contact Us with a comment or query, We keep a copy of any personal information you provide. This is so that We can respond to your comments and questions as a part of Our commitment to providing you with player support. If you contact Us directly for any reason, We also keep a copy of that correspondence.

What about Sensitive Information?

Sensitive information includes information about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a professional body, criminal records or health information. We will not attempt to obtain nor record any sensitive information.

Third Party Providers

Apart from Us, your data is accessible by Our third-party providers in the following circumstances. Our Game includes services from third-party providers such as functionalities through application programming interfaces (APIs), Software Development Kits (SDKs) and in-app advertising. These third-party providers may access your data and operate under their own privacy policies. We encourage you to review their privacy policies (listed below) before interacting with our Game.

SDKs

Apple: https://www.apple.com/legal/privacy/pdfs/apple-privacy-policy-en-ww.pdf

Collection of other 'Non-Personal' Information

Some non-personal information may be gathered while you use Our games. Non-personal information is general, non-identifiable and anonymous information that is gathered for statistical, analytical and research purposes such as the improvement of our games (for example, bug fixes).

Though We do not use cookies in order to track your movement around the web, Our websites (http://www.bcreativestudios.net and http://www.balloonza.com) use Google Analytics to help analyse how users use these sites. The tool uses cookies to collect internet log information and general visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website, including your IP address, is transmitted to Google. This information is then used to evaluate use of our website and to compile statistical reports on website activity.

The Google Analytics privacy policy can be found here:

  • Google Analytics: https://policies.google.com/privacy

Our websites and apps may also contain APIs from other third parties. We do not control how they interact with you and you should ensure that you consent to their terms of use and privacy policies offered by the third party services before providing them with your information.

Our third-party partners, and their privacy policies are as follows:

  • Unity Analytics: https://unity3d.com/legal/privacy-policy
  • Apple: https://www.apple.com/legal/privacy/en-ww/
  • Google Play: https://policies.google.com/technologies/partner-sites / https://policies.google.com/privacy

Access, Deletion and Correction of Your Personal Information

Regardless of how We come in contact with your data, you have the right to request access to any personal information We hold about you. You may request access to the information We hold about you by contacting Us via email at privacy@bcreativestudios.net. If at any time You believe that personal information about You is incorrect, incomplete or inaccurate, You may request that We amend such information. If We refuse your request, We will provide you a written notice which will outlines the reasons for such refusal and the complaint mechanisms available to you.

You may also request that We delete any personal information We hold about You by contacting Us via email at privacy@bcreativestudios.net

Data subject requests

In the event that you send a data subject request to Us, or one of Our third-party partners informs Us that you have contacted them directly about your personal data they collected while you were using our service, We will respond to that request in accordance with any applicable legislation.

If you wish to know what data We hold about you, if any, please make out your request to Us in writing at the address listed below. Please be aware that in order to protect the information in Our database, We will require identification from you before releasing any information.

Disclosure and Security of Your Information

We will not sell, trade, rent or disclose any of the personal information you provide to us for any reason, without your prior consent. Otherwise, your Personal Information will only be disclosed where required or allowable by law.

Your Personal Information is stored offsite in a manner that reasonably protects it from misuse, loss, unauthorised access, modification or disclosure.

International Transfers of Your Information

Given that our Game is globally accessible, there are times where your data may need to be transferred across different jurisdictions. However, we will not transfer your personal information across jurisdictions, unless:

  • You have provided your consent; or
  • It is necessary to complete a transaction in Our Game; and
  • We believe that the recipient of such information is subject to a law, or a binding scheme, that has the effect of protecting your information in a way that, overall, is at least substantially similar to the way in which the Australian Privacy Principles (APPs) protect information; and there are mechanisms you can access to take action to enforce that protection of the law or binding scheme; or
  • Where otherwise allowed by any applicable legislation.

Policy Updates

This Policy may change from time to time. The most current version of our Privacy Policy can be found at http://balloonza.com/privacy. We will always keep this up to date so that you know what information we will collect from you, how we may use it, and when we may disclose it.

Complaints

You can lodge a complaint with us about any breach of our Privacy Policy at the address below.

Privacy Policy Contact Information

If you have any questions about our Privacy Policy, please contact us at: privacy@bcreativestudios.net

Privacy policy last updated 5 July 2024